Click here to view our recommended posting dates for Christmas 2016.
Subject to stock availability, we aim to dispatch every order within 24 hours (Monday - Friday, excluding Bank Holidays).
Orders placed by 2pm (Monday - Friday, excluding Bank Holidays) will be dispatched on the same day & a next working day shipping option will be available at checkout.
Orders placed between 2pm and 4pm (Monday - Friday, excluding Bank Holidays) are usually dispatched on the same day, but we cannot guarantee this. if your order is urgently required then please make a note of this in the comments section at checkout. This will allow us to prioritise your order if we need to.
Orders placed after 4pm or outside of working hours cannot be dispatched until the next working day.
You can return any unused items for a full refund of the item price within 14 days of receiving the item.
After 14 days, if the item/s are not faulty or sent in error and you wish to return / exchange them, there will be a 5% restocking fee.
If more than 30 days have passed since your order was received then the items can no longer be returned to us.