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Despatch time - up to 7 working days. Delivery estimates provided at the checkout will not account for printing times on custom items.
Please note: We can not print white. For example, if you'd want a black sticker with white artwork, we'd print this on a white vinyl - printing the black.
Artwork - Please send artwork in .EPS, Vector format, PDF or a HQ JPEG (270dpi). We can print jpegs, pngs, etc, however this will result in a lower image quality.
Please state where you'd like the cut line, assuring we correctly cut-out your stickers. If this is not included we will fill your artwork to the sticker size.
For bespoke requests, please email media@graff-city.com.
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Delivery:
All delivery options, costs and estimated delivery dates are available at checkout.
If your order is placed by 1pm (Monday - Friday, excluding Bank Holidays) we can offer a scheduled next working day delivery - via our Express services (UK only, not including extended area destinations).
Please place your order by 1pm to allow us time to prepare your order for dispatch at 3pm, and choose an appropriate shipping method at checkout (estimated delivery dates will be displayed at this point - you may need to choose the express shipping option).
Orders which are received after 1pm and outside of working hours cannot be dispatched until the next working day.
Returns:
You can return any unused items for a full refund of the item price within 14 days of receiving the item. Upon receipt, a refund will be issued within 48 hours.
After 14 days, if the item/s are not faulty or sent in error and you wish to return / exchange them, there will be a 5% restocking fee.
If more than 30 days have passed since your order was received then the items can no longer be returned to us.
These terms do not apply to DVDs where the outermost seal/wrapping has been broken and do not apply to books or magazines.
We accept all major credit and debit cards as well as PayPal & Amazon Pay.
We take online security very seriously and to ensure we provide you with a safe and secure environment we also provide the Norton Shopping Guarantee free of charge.
We do not hold or record any sensitive information such as your card details to ensure we are PCI Compliant.
