| Shipping Methods explained:
1. Summary of all services:
2. Royal Mail 1st Class:
3. Royal Mail 1st Class, Signed For:
4. Royal Mail 1st Class, Special Delivery:
5. Royal Mail 2nd Class:
6. Courier:
7. Royal Mail Air Mail:
8. Royal Mail Air Mail Signed For:
9. Royal Mail Air Mail Airsure:
10. Courier 1:
11. Courier 2:
12. Other Shipping Options:
1. Summary:
|
Service |
Delivery Times |
Guaranteed |
Tracking |
Signature |
|
|
|
days1 |
Delivery Time? |
available? |
required? |
|
|
Royal Mail 1st Class: |
1 - 2 |
No |
No |
No |
|
|
Royal Mail 1st Class, Signed For: |
1 -2 |
No |
Yes |
Yes |
|
|
Royal Mail 1st Class, Special Delivery: |
1 |
Yes |
Yes |
Yes |
|
|
Royal Mail 2nd Class: |
3 |
No |
No |
No |
|
|
Courier: |
1 |
No |
Yes |
Yes |
|
|
Royal Mail Air Mail: |
5 - 7 |
No |
No |
No |
|
|
Royal Mail Air Mail Signed For: |
5 - 7 |
No |
Yes2 |
Yes |
|
|
Royal Mail Air Mail Airsure: |
4 - 6 |
No |
Yes |
Yes |
|
|
Courier 1: |
2 - 5 |
No |
Yes |
Yes |
|
|
Courier 2: |
3 - 7 |
No |
Yes |
Yes |
|
| 1Working days, including Saturdays for some services |
|
|
| 2Tracked in the UK only |
|
2. Royal Mail 1st Class:
Delivery aim is 1 – 2 working days including Saturdays. However this delivery time is not guaranteed and deliveries can take substantially longer. No tracking is provided with this service. Royal Mail does not consider an item posted as lost until 15 working days have lapsed since the due delivery date. Packages may be too large for letterboxes and may be held at your local Post Office – if you have not received you package 3 working days after it was posted please check your nearest Main Post Office to see if it is being held there.
3. Royal Mail 1st Class, Signed For:
Delivery aim is 1 – 2 working days including Saturdays. However this delivery time is not guaranteed and deliveries can take substantially longer. Tracking is provided with this service. A signature will be required on delivery. Tracking helps us to locate the package in the event of delay or loss. Royal Mail does not consider an item posted as lost until 15 working days have lapsed since the due delivery date. Packages may be too large for letterboxes and may be held at your local Post Office – if you have not received you package 3 working days after it was posted please check your nearest Main Post Office to see if it is being held there.
4. Royal Mail 1st Class, Special Delivery:
Delivery is guaranteed before 1.00 p.m. the next working day after dispatch. However, there are certain circumstances where the guarantee does not apply – see http://www.royalmail.com/portal/rm/content3?mediaId=22700549&catId=400026
for further details.
Delivery is not guaranteed using this service on a Saturday, although we can provide this facility for an extra cost – please contact us for details. Full Tracking is provided with this service. A signature will be required on delivery. Tracking helps us to locate the package in the event of delay or loss and if the guaranteed deadline is not met we would issue an immediate refund of the postage cost.
5. Royal Mail 2nd Class:
Delivery aim is 3 working days including Saturdays. However this delivery time is not guaranteed and deliveries can take substantially longer. No tracking is provided with this service. Royal Mail does not consider an item posted as lost until 15 working days have lapsed since the due delivery date. Packages may be too large for letterboxes and may be held at your local Post Office – if you have not received you package 5 working days after it was posted please check your nearest Main Post Office to see if it is being held there.
6. Courier:
Delivery is scheduled but not guaranteed for the next working day after dispatch not including Saturdays. The Courier does not guarantee to pick up the order from our premises on the scheduled date. Delivery on Saturdays or other timed services are available – please contact us for details. Tracking is provided with this service and emails with tracking information are sent to customers. A signature will be required on delivery.
This is our recommended method of delivery for all UK mainland orders.
7. Royal Mail Air Mail:
Delivery aim is 5 – 7 working days. However this delivery time is not guaranteed and deliveries can take substantially longer. No tracking is provided with this service. Royal Mail does not consider an item posted as lost until 25 working days have lapsed since the due delivery date. Packages may be delayed at Customs in the destination Country. Packages may be too large for letterboxes and may be held at your local Post Office – if you have not received you package 7 working days after it was posted please check your nearest Main Post Office to see if it is being held there.
8. Royal Mail Air Mail Signed For:
Delivery aim is 5 – 7 working days. However this delivery time is not guaranteed and deliveries can take substantially longer. Tracking is provided with this service but only until the package leaves the UK. A signature will be required on delivery. Royal Mail does not consider an item posted as lost until 25 working days have lapsed since the due delivery date. Packages may be delayed at Customs in the destination Country. Packages may be too large for letterboxes and may be held at your local Post Office – if you have not received you package 7 working days after it was posted please check your nearest Main Post Office to see if it is being held there.
9. Royal Mail Air Mail Airsure:
Delivery aim is 4 – 6 working days. However this delivery time is not guaranteed and deliveries can take substantially longer. Full Tracking is provided with this service. A signature will be required on delivery. Royal Mail does not consider an item posted as lost until 25 working days have lapsed since the due delivery date. Packages may be delayed at Customs in the destination Country. Packages may be too large for letterboxes and may be held at your local Post Office – if you have not received you package 7 working days after it was posted please check your nearest Main Post Office to see if it is being held there.
10. Courier 1:
Delivery aim is 2 – 5 working days. However this delivery time is not guaranteed and deliveries can take longer. Full Tracking is provided with this service. A signature will be required on delivery. Packages may be delayed at Customs in the destination Country.
11. Courier 2:
Delivery aim is 3 – 7 working days. However this delivery time is not guaranteed and deliveries can take longer. Full Tracking is provided with this service. A signature will be required on delivery. Packages may be delayed at Customs in the destination Country.
12. Other Shipping Options:
Many other shipping options are available on request, these include time definite services such as next day before 12 p.m. etc. Please contact us for further details. |
£2.49
